Terms of Use & Privacy policy

Terms of Use & Privacy policy

ISEAL Platform Terms of use

Last updated: October 2021

Please read these Terms of Use (this “Agreement”) carefully. It contains important terms about your rights to use this Platform (as defined below) and our liability to you in respect of the Platform.

This Agreement is between the company or organisation for which you are an authorised representative (“you”) and ISEAL Alliance, which has its registered office at The Green House, 244-254 Cambridge Heath Road, London E2 9DA, United Kingdom (“ISEAL” or “we” or “us”). The Agreement applies to your use of (including any access to and downloading from) the ISEAL Platform (together with any materials and services available therein, and any subsequent versions of the ISEAL Platform, the “Platform”).  

By clicking or tapping any button or box marked “accept,” “agree” or “ok” (or a similar term) referencing this agreement, you agree to be bound by this agreement and affirm that you are of legal age where you live and have the legal capacity to enter into this agreement as an individual or as an authorized representative of your organisation.

1. Your Rights

Subject to your compliance with this Agreement and any agreement governing your relationship with ISEAL or your service provision by ISEAL, and for so long as you are permitted by ISEAL to use the Platform, you may view and use any portion of the Platform to which we provide you access under this Agreement, solely in accordance with the functionality that we make available to you. You use the Platform at your own risk, and we make no representations or warranties that the Platform will be suitable for your intended use or any particular purpose.  

2. Changes

2.1 We may change this Agreement from time to time by notifying you of such changes by the means specified for notices in Section 17 at least two weeks before they become effective. If you do not object to such changes becoming effective within that time period, your consent to such modification is deemed given. You will be informed about this effect of your silence in the notification. If you object to the modifications becoming effective, we may terminate the Agreement with immediate effect. Also, your clicking or tapping any button or box marked “Accept,” “Agree” or “OK” (or a similar term) in connection with being notified about the change and a reviewable version of the new terms will constitute your acceptance of such changes. The “Last Updated” legend above indicates when this Agreement was last changed. Any such changes will not apply to any dispute between you and us arising prior to the date on which the change becomes effective. It is your responsibility to ensure that you keep up-to-date with any changes to this Agreement, including its termination under Section 13 below, whether or not we provide prior notice.

2.2 We may modify all or part of the Platform at any time. When making changes to the portion of the Platform used by you based on the terms of this Agreement, we shall take into account your reasonable interests. A change is deemed reasonably acceptable for you in particular if it is necessary to adapt the Platform to changed circumstances with regard to technological developments (in particular information security developments), market requirements, as well as any changes in the applicable law, and in case of any new features, functions, or services added to the Platform. If a change to the Platform is not reasonably acceptable to you, you have the right to terminate this Agreement without notice and cease all further use of the Platform.

2.3 At any time and without liability or prior notice, we may suspend or discontinue all or part of the Platform (including access to the Platform via any third-party links), or offer opportunities to some or all Platform users. We reserve the right to introduce new features or functionality for which the payment of fees may be required.

3. Information Submitted Through the Platform 

Your submission of information through the Platform is governed by this Agreement and the Platform’s Privacy Policy, located at [ISEAL Platform Privacy Policy] (the “Privacy Policy”). You represent and warrant that any information which you upload or otherwise provide to the Platform is and will remain accurate and complete, and that you will maintain and update such information as needed.

4. Confidentiality

By accessing the Platform, you agree to keep all materials confidential. You agree not to disseminate or otherwise provide any material obtained from the Platform to any person outside of your organisation. The provisions of this clause will endure indefinitely after termination of this agreement.

5. Jurisdictional Issues 

The Platform may not be appropriate or available for use in some jurisdictions. Any use of the Platform is at your own risk, and you must comply with all applicable laws, rules and regulations in doing so. We may limit the Platform’s availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.

6. Rules of Conduct 

6.1 In connection with the Platform, you must not:

(a) post, transmit or otherwise make available through or in connection with the Platform any materials that are or may be: (i) threatening, harassing, degrading, hateful or intimidating, or otherwise fail to respect the rights and dignity of others; (ii) defamatory, libellous, fraudulent or otherwise tortious; (iii) obscene, indecent, pornographic or otherwise objectionable; or (iv) protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right, without the express prior written consent of the applicable owner;

(b) post, transmit or otherwise make available through or in connection with the Platform any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program that is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment (each, a “Virus”);

(c) use the Platform for any purpose that is fraudulent or otherwise tortious or unlawful; 

(d) harvest or collect information about users of the Platform;

(e) use the Platform for any commercial solicitation purposes, or transmit through or in connection with the Platform, any spam, chain letters or other unsolicited communications;

(f) interfere with or disrupt the operation of the Platform or the servers or networks used to make the Platform available, including by hacking or defacing any portion of the Platform (including any content available thereby); or violate any requirement, procedure or policy of such servers or networks;

(g) restrict or inhibit any other person from using the Platform;

(h) reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, distribute or otherwise exploit any portion of the Platform except as expressly authorized herein, or as explicitly stated on the Platform without ISEAL’s express prior written consent;

(i) reverse engineer, decompile or disassemble any portion of the Platform, except to the extent that such restriction is expressly prohibited by applicable law;

(j) remove any copyright, trademark or other proprietary rights notice from the Platform;

(k) frame or mirror any portion of the Platform, or otherwise incorporate any portion of the Platform into any product or service, without ISEAL’s express prior written consent; or

(l) use any robot, spider, Platform search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather Platform content, or reproduce or circumvent the navigational structure or presentation of the Platform, without ISEAL’s express prior written consent. 

7. Resources

7.1 The Platform makes available content, information, data, materials, services functionality or other resources (collectively, “Resources”), as well as references and links to such Resources. Resources may be made available and owned by ISEAL (“ISEAL Resources”) or by third parties, and are not intended to amount to advice on which you should rely. We make no representations as to the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of any or all of the Resources and the Platform, or any intellectual property rights therein. Resources are subject to change at any time without notice. 

7.2 We disclaim all liability and responsibility arising from any reliance placed on any Resources by you or any other user of the Platform, or by anyone who may be informed of the content of any Resources, except with regard to defects of such Resources that were known by us and fraudulently not disclosed by us. 

7.3 Third Party Resources 

(a) Certain Platform functionality may make available access to Resources made available and owned by third parties (“Third Party Resources”), or allow for the routing or transmission of Third Party Resources, including via links. By using such functionality, you are directing us to access, route and transmit to you the applicable Third Party Resources.

(b) We neither control nor endorse, nor are we responsible for, any Third Party Resources, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third Party Resources, or any intellectual property rights therein. Certain Third Party Resources may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed to be a representation or warranty by ISEAL with respect to any Third Party Resources. We have no obligation to monitor Third Party Resources, and we may block or disable access to any Third Party Resources (in whole or part) through the Platform at any time. In addition, the availability of any Third Party Resources through the Platform does not imply our endorsement of, or our affiliation with, any provider of such Third Party Resources even if such Third Party Resources are marketed or distributed via the Platform or any of the other Resources provided by us, nor does such availability create any legal relationship between you and any such provider. 

(c) You agree and acknowledge that:

i. the relevant third parties, and not ISEAL, are solely responsible for their Resources (including technical support), the content on their websites and their use of your data;

ii. it is your responsibility to verify and accept any applicable terms of use or access for any Third Party Resources;

iii. ISEAL will not have any liability to you for third parties or Third Party Resources; and

iv. you will not use the Third Party Resources in any manner that would infringe or violate the rights of ISEAL or any other party. 

(d) Some Third Party Resources will be marked on the Platform as "Creative Commons Content". Creative Commons Content will be identified with a Creative Commons icon and subject to the terms of the relevant Creative Commons licence. If you use any Creative Commons Content, you agree to abide by the terms of the applicable Creative Commons licences, as indicated on such Creative Commons Content.

(e) Your use of Third Party Resources is at your own risk and is subject to any additional terms, conditions and policies applicable to such Third Party Resources (such as terms of service or privacy policies of the providers of such Third Party Resources).

7.4 ISEAL Resources and Jointly Owned Resources

(a) ISEAL Resources that are available on the Platform are offered by ISEAL subject to additional terms and conditions that may accompany each Resource. Certain Resources may be jointly-owned by ISEAL and a third party, or may use or require third party Application Programming Interfaces or technology (“Jointly-Owned Resources”). Where terms and conditions are not specified on an ISEAL website or expressly linked or associated with each such ISEAL Resource, you agree that: 

i. your rights to use the ISEAL Resources are non-transferable, non-exclusive, revocable and terminable at any time; 

ii. ISEAL Resources are provided “AS IS” and “AS AVAILABLE” without any express or implied guarantees and warranties; and 

iii. ISEAL may modify the terms and conditions applicable to ISEAL Resources at any time. 

(b) If you do not agree with all terms, you do not have rights to use the ISEAL Resources, and you must immediately cease all use and access. Where Jointly-Owned Resources are hosted or provided by Third Parties, the provisions of Section 7.3 of this Agreement shall apply.  

8. Intellectual Property Rights

8.1 You acknowledge that all intellectual property rights in the Platform and all Resources belong to us or our licensors. You have no rights in, or to, the Platform other than the right to access it in accordance with this Agreement.  

8.2 You are permitted to make use of the Platform and Resources, for example by accessing and downloading them, and/or using them for your own research or work. All other use of the Platform, for example the storage or reproduction of (a part of) the Platform in any external site or the creation of links, hypertext links or deep links between the Platform and any other platform or internet site, is prohibited without the express written consent of ISEAL. Screen-scraping or web-scraping is prohibited without the express written consent of ISEAL. 

8.3 All trade names, trademarks, service marks, logos, symbols and copyrightable works available through the Platform are the property of their respective owners and, except for the rights that you grant to ISEAL under Section 8, nothing contained on the Platform or in this Agreement should be construed as granting any right to use any trade names, trademarks, service marks, logos or copyrightable works without the express prior written consent of the owner. 

8.4 You may not use our trade names, trademarks, service marks, logos, symbols or copyrightable works (including, but not limited to, the ISEAL organisational logo and the “ISEAL Code Compliant” logo) (“ISEAL Marks”) without our prior written consent. 

8.5 You have the right to use and download Third Party Resources for your own personal use, or internal business purposes, but you may not use the trade names, trademarks, service marks, logos or copyrightable works of any third parties (“Third Party Marks”) to which you may have access as a result of your use of Third Party Resources without the express prior written consent of the owner of the relevant Third Party Mark. 

9. Monitoring 

Subject to applicable data protection law, we may (but have no obligation to) monitor, moderate and/or analyse your use of the Platform. We may disclose information regarding your access to and use of the Platform, and the circumstances surrounding such access and use, to third parties as permitted by applicable data protection law.

10. Disclaimer of Warranties 

The Platform and any Resources (including any Third Party Resources) are made available to you without any warranties of any kind, except with regard to defects that have been fraudulently concealed by ISEAL. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Platform or any content on it, whether express or implied. All disclaimers of any kind (including in this Section 10 and elsewhere in this Agreement) are made for the benefit of both ISEAL and its affiliates and their respective owners, directors, officers, employees, affiliates, agents, representatives, licensors, suppliers and service providers, and their respective successors and assigns (collectively, the “ISEAL Parties”). 

11. Limitation of Liability 

11.1 Unless otherwise agreed in writing between the Parties under applicable license terms signed by both Parties, the following provisions shall apply.  

11.2 All claims against ISEAL for compensation or damages and reimbursement of expenditures, regardless of the legal nature of the respective claim (e.g. contractual claims, claims arising from tortious acts or under competition law) (collectively the “Damages”) are subject to the limitations of liability set out in this Section 11. 

11.3 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Platform, or your use of or reliance on the Resources on the Platform.

11.4 To the fullest extent permitted under applicable law: (a) no ISEAL Party will be liable either for any indirect or consequential damages of any kind arising out of or in connection with your use of or reliance on the Resources on the Platform, nor for any damages for diminution of value, loss of profits, loss of revenue, loss of business, loss of use or data, loss of goodwill, in either case whether under any contract, tort (including negligence), strict liability or other theory and even if advised in advance of the possibility of such damages or losses; (b) your sole and exclusive remedy for dissatisfaction with the Resources or the Platform is to stop using the Platform; and (c) the maximum aggregate liability of all ISEAL Parties, collectively, to you for all damages, losses and causes of action, whether in contract, tort (including negligence) or otherwise, will be equal to £100. 

11.5 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Platform or to its downloading of any content on the Platform, or on any website linked to the Platform.

12. Indemnity 

To the fullest extent permitted under applicable law, you agree to defend, indemnify and hold harmless each ISEAL Party from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys’ fees and expenses) arising out of or relating to: (a) your use of, or activities in connection with, the Platform (including Your Submissions); or (b) any infringement or alleged infringement of this Agreement by you. 

13. Termination and Suspension 

This Agreement is effective until terminated. You may terminate the Agreement at any time and without prior notice. ISEAL may terminate this Agreement for convenience with two weeks’ prior notice. ISEAL’s right to terminate the Agreement for cause remains unaffected. ISEAL may suspend your right to use the Platform at any time and without prior notice if ISEAL reasonably believes that you have violated or acted inconsistently with this Agreement, or if ISEAL reasonably believes that you have violated or acted inconsistently with any agreement governing your relationship with ISEAL or your service provision by ISEAL, or if ISEAL reasonably believes this to be necessary to preserve the security or integrity of the Platform. Upon any such termination or suspension becoming effective, your right to use the Platform will immediately cease. Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after termination of this Agreement shall remain in full force and effect. 

14. Governing Law 

This Agreement, your use of (including any access to) the Platform and all related matters are governed solely by, and construed solely in accordance with, the laws of the England and Wales. You and ISEAL both agree that the courts of England and Wales will have exclusive jurisdiction.

15. Information or Complaints

If you have a question or complaint regarding the Platform, please send an e-mail to [info@isealalliance.org]. You may also contact us by writing to the postal address that is found on our website. Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your e-mail correspondence with us. 

16. Copyright Infringement Claims 

16.1 We are committed to respecting the legal rights of copyright owners, including those who believe that material appearing on the Internet infringes their rights under either or both of English and U.S. copyright law (including the Digital Millennium Copyright Act of 1998). If you believe in good faith that materials available from the Platform infringe your copyright, you may send to ISEAL a written notice by post or e-mail, requesting that ISEAL remove such material or disable access to it. If you believe in good faith that someone has wrongly submitted to us a notice of copyright infringement involving content that you made available through the Platform, you may send to ISEAL a counter-notice. Notices and counter-notices must be sent in writing to ISEAL as follows: 

(a) by mail to: ISEAL Alliance
The Green House, 244-254 Cambridge Heath Road, 
E2 9DA; 

(b) by e-mail to: [info@isealalliance.org].

16.2 We suggest that you consult your legal advisor before sending a notice or counter-notice. It is ISEAL’s policy to terminate, in appropriate circumstances, a Platform user’s right to use the Platform if they are deemed by ISEAL to be repeat infringers.

17. Miscellaneous 

17.1 This Agreement does not, and will not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and ISEAL. 

17.2 If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. 

17.3 You may not assign, transfer or sublicense any or all of your rights or obligations under this Agreement without our express prior written consent. We may assign, transfer or sublicense any or all of our rights or obligations under this Agreement without restriction. 

17.4 No waiver by either party of any breach or default under this Agreement will be deemed to be a waiver of any preceding or subsequent breach or default. 

17.5 Any heading, caption or section title contained herein is for convenience only, and in no way defines or explains any section or provision. All terms defined in the singular will have the same meanings when used in the plural, where appropriate and unless otherwise specified. 

17.6 Any use of the term “including” or variations thereof in this Agreement will be construed as if followed by the phrase “without limitation.” 

17.7 Notices to you (including notices of changes to this Agreement) may be made via posting to the Platform or by e-mail to the most recent email address that you have provided to us (including in each case via links), or by regular mail to the most recent mailing address that you have provided to us.

17.8 Without limitation, a printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. 

17.9 ISEAL will not be responsible for any failure to fulfil any obligation due to any cause beyond its control.


Privacy Policy

ISEAL Alliance (ISEAL) is committed to ensuring your privacy is protected. This Privacy Policy explains how ISEAL processes any personal data collected from you on https://platform.isealalliance.org (the Platform).

This Privacy Policy and the Terms of Use, apply to your use of the Platform. By proceeding to access the Platform you accept the Platform Privacy Policy and Terms of Use.

Information that ISEAL may collect from you

ISEAL may collect standard internet log information and details of user behaviour patterns when users visit the website. The information that ISEAL collects from you when you visit the website may also include:

  • traffic data 
  • location data 
  • other communication data 
  • details of the information that you access 
  • statistical data relating to your browsing activities, including
  • information about your computer, your IP address, operating system and browser type. 

ISEAL places a high priority on protecting your privacy

As you browse our Platform, our web server automatically collects information that is sent by your web browser i.e. protocol addresses, domain name and web browser type. We use this data to analyse overall traffic to our Platform. 

Whenever you give us personal or sensitive information, such as your real name, home address or email address, it is obtained in a secure manner using 256-bit encryption. You may choose to display this information to other users of the Platform. Except in this circumstance, we do not make the personal information you provide to us available to other organisations.

ISEAL collects information for internal record keeping, to improve the Platform, to understand users' browsing behaviour and how users engage with the Platform.

ISEAL collects this information in a way that does not identify anyone. ISEAL will not associate any data gathered from the website with any personally identifying information from any source. If ISEAL does want to collect personally identifiable information through the website, ISEAL will be transparent about this. ISEAL will make it clear when personal information is collected and will explain what it intends to do with it.

ISEAL reserves the right to amend this Privacy Policy at any time.

Cookie policy

Cookies are small data files that are stored on your computer. Most large websites use these to improve your experience. To learn more about cookies visit www.aboutcookies.org.

We use cookies to:

  • enhance the security of the site
  • anonymously measure platform usage
  • improve your experience. For example by remembering your settings for this platform so you don’t have to keep re-entering them
  • provide content or services from other companies. e.g. to allow you to share pages with social networks, or show you videos

When you visit our site some third-party service providers we use like Google, Vimeo or Share. This may store cookies to provide a personalised experience to you on other sites.

You can also clear your cookies completely after visiting our site.

October 2021